You must have a retail store or installation shop. The minimum opening order is $500. To maintain an active account, you must order at least $5,000 in product per year.

New accounts start with COD Cash or Money Order. Credit card payments are also available—please call us for details.

Defective items may be exchanged for the same model with a pre-authorized RMA number. Returns for credit or exchanges for different products are not accepted.

1. Truck delivery orders are charged $20 for orders under $500 and $25 for orders under $400.

2. UPS orders must be placed by 2:00 PM to ship the same day.

3. Pickup orders must be placed ahead of time; allow 45 minutes for preparation. Pickup hours are 9:30 AM – 4:00 PM, Monday–Friday. (No returns/exchanges after 3:00 PM.)

Orders can be placed by phone at (516) 326-1560 or by emailing sales@ecusad.com.

Most items are in stock and ready to ship. If a product is back ordered, we’ll contact you with an estimated arrival date or suggest a substitute.